FAQs

We love keeping things clear and simple. Find details about our healthy snacks, orders, and islandwide delivery right here, or reach out if you’d like to chat with us.

Who is Seeds of Joy?

Seeds of Joy is Singapore's premier destination for premium fresh nuts and healthy snacks since 2002, renowned for exclusive nut bars across our 8 outlets. We allow custom mixes in our specialty nut bars, served through quality nuts out of our warmer and chiller fridges. We delight customers through retail and online channels—learn more about us.

Where can you buy Seeds of Joy snacks?

Visit our 8 outlets across Singapore, including FairPrice VivoCity supermarket, specialty stores at JEM, Tangs Plaza, and T3 Changi Airport (flagships in Changi East and Jurong West)—view locations. Order online with islandwide delivery.

What are our product ranges?

We offer natural baked nuts (no oil/salt/sugar/preservatives), nut mixes, premium crunch varieties, trail mixes, seeds, dried fruits, and baked snacks for nutritious daily indulgence. Relive childhood favorites with nostalgic crackers and bites.

What types of nuts or snacks?

Our selection includes premium nuts like almonds, cashews, macadamias, peanuts, pistachios, walnuts, and pecans. We also offer sunflower seeds, dried fruits, beans, grams, peas, crackers, veggie chips, and custom mixes tailored to your taste.

What's the difference for the organic range?

Products with the Seeds of Joy organic logo on packaging are certified with ECOCERT, USDA, and EU Organic standards, ensuring fully organic sourcing and processing without synthetic pesticides or GMOs.

How are we different from other nuts?

Our retail outlets use warming fridges for natural baked or roasted nuts to maintain perfect crispness and aroma. Chillers store seeds, trail mixes with dried fruits, and dried fruits to preserve freshness and prevent rancidity. This daily temperature control ensures superior quality.

How to get free sampling?

Free sampling is available at our retail outlets, where customers can try and choose products from our warmer or chiller fridges. Unfortunately, this is not available for online service.

Can we provide a custom blend of nuts, seeds & dried fruits?

Individual ordering for custom blends is unavailable on our online store. However, you can mix and blend nuts, seeds & dried fruits at our retail outlets.

Where do your nuts come from?

Our procurement specialists source premium ingredients from reliable global farms, selected for superior taste, quality, and flavor.

What is the shelf life?

Products stay fresh for about 9 months from production. Contact us for specific batch details.

Do you offer corporate wholesale?

Yes, we provide bulk purchases for offices, events, or pantries. Enquire via our contact page.

Do I need to create an account to purchase?

No, you can checkout using a guest account.

However, we recommend creating an account with Seeds of Joy to enjoy 200 bonus Points instantly — a little head start towards savings on your next purchase.

Click the “Rewards” button at the bottom-right corner of your screen to learn more.

What payment methods for online?

We accept Visa, Mastercard, PayNow, and other secure options.

Free delivery threshold?

What payment methods for online?

Delivery timeline?

Orders typically arrive within 2-5 working days (Monday-Friday). For urgent requirements, please kindly email us at joy@seedsofjoy.co and we'll do our best to accommodate you.

What is the refunds or exchanges policy?

If you're not completely satisfied with your purchase, please kindly reach out to us at joy@seedsofjoy.co. Our team will be happy to assist you promptly and resolve any concerns.

Do you deliver outside Singapore?

We currently only deliver within Singapore.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at joy@seedsofjoy.co